Welcome to the Valjean Labs® website! By accessing and using our website and services, you agree to be bound by these Terms and Conditions, along with our Privacy Policy.
1. Definitions
The terms “us”, “we”, and “our” refer to Valjean Labs®, the owner of this website.
You, “the user”, refer to any individual or entity using our website.
The “website” refers to the website you are currently on, valjeanlabs.shop, and all content, services, and products provided by Valjean Labs®.
“Content” refers to any text, images, video, audio, or other material appearing on the website.
“Services” refer to services offered on or via the website, such as purchasing products.
2. Usage Terms
You must be at least 13 years old to use our website and services. Use of this website by anyone under 13 is strictly prohibited and in violation of these Terms and Conditions.
Access to this website and use of services is permitted on a temporary basis. We reserve the right to withdraw, discontinue, or change any part of our website without notice.
We are not responsible if any service becomes unavailable due to technical issues beyond our control.
You agree not to:
- Violate any laws when using our website or services.
- Intentionally submit false information.
- Engage in any abusive or disruptive behavior.
- Use the website or services for any illegal, unethical, or objectionable activity.
- Attempt to gain unauthorized access to the website, user accounts, or computer systems.
We have a zero-tolerance policy for any inappropriate content or behavior. We reserve the right to terminate your access to the website and services at any time, without notice, for any conduct that we deem unlawful, harmful, offensive, or otherwise in violation of these Terms and Conditions.
3. Intellectual Property
The content and services on this website are the property of Valjean Labs®, protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not:
- Copy, modify, reproduce, republish, distribute, publicly display, publicly perform, or create derivative works from the website content.
- Use the content for commercial purposes without our written permission.
- Use any trademarks appearing on the website without permission from the trademark owner.
Any content you submit or post may be used by us for any purpose. You grant us a perpetual, royalty-free, irrevocable, non-exclusive license to use, copy, modify, display, archive, publish, sublicense, and distribute that content in any format.
4. Purchasing Products
We strive to provide an easy and secure shopping experience. By placing an order on our website, you agree to the following terms:
- Product descriptions: We try our best to accurately describe our products, including ingredients, size, and other characteristics. However, we do not warrant that descriptions are accurate, complete, reliable, current, or error-free.
- Product pricing: Prices displayed on our website may change without notice. We cannot confirm the price of a product until you place an order. In the event we charge you an incorrect price, we will either refund the overcharge or bill you for the undercharge.
- Availability: We try to maintain accurate inventory on our products. However, items in your shopping cart may sell out before you complete your order. We do not guarantee any product availability until your order is confirmed.
- Sales tax: If you purchase products on this website, you are responsible for paying any applicable sales tax in your jurisdiction.
- Shipping and delivery: When you place an order, we estimate shipping dates. We cannot guarantee exact shipping dates or expedited delivery. Delivery times vary based on your location. We are not liable for any delays caused by shipping carrier.
- Returns: If you are not fully satisfied with your purchase, you can return most unused items in their original condition within 30 days of delivery for a full refund. Shipping charges are non-refundable. Items must be returned in their original packaging. Customized products cannot be returned.
- Payment: We accept major credit and debit cards, PayPal, and Amazon Pay. You agree to pay the total amount due, including taxes, shipping, and all other applicable charges. All transactions are processed securely through third-party payment processors.
- Account information: You agree to provide accurate and complete billing, shipping, and payment information. You are responsible for notifying us of any changes or errors to account information.
5. Third-Party Links and Content
The website may contain links to third-party websites, apps, products, or services that are not owned or controlled by Valjean Labs®.
We are not affiliated with, endorsed by, or sponsored by any third-party content. Any dealings with third parties through our website are solely between you and the third party. We are not responsible for any third-party content or practices.
6. Disclaimers and Limitations of Liability
We make no guarantees, representations, or warranties of any kind regarding the website content or services. The website and services are provided strictly on an “as is” and “as available” basis. We disclaim any implied warranties, including merchantability, fitness for particular purpose, and non-infringement. No advice or information obtained from this website shall create any warranty not expressly stated in these Terms and Conditions.
We are not liable for any loss, harm, or damage arising from:
- Use of or inability to use the website or services.
- Interruptions, errors, viruses, defects, delays, or inaccuracies on the website.
- Statements or conduct of any third parties on the website.
- Any unauthorized access to or alteration of your data or content.
- Any other matter relating to the website or services.
You agree to fully indemnify and hold harmless Valjean Labs® from any claims, damages, liabilities, costs, and expenses (including legal fees) arising from your use of this website or any violation of these Terms and Conditions.
7. Changes and Updates
We may add, change, or remove portions of these Terms and Conditions at any time. The revised Terms and Conditions will take effect when posted on the website. Your continued use of this website indicates agreement with the revised Terms and Conditions.
8. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed under the laws of the United States and the State of Tennessee. Any dispute arising from these Terms and Conditions shall be resolved in the courts located in Nashville, Tennessee.
You agree to submit any dispute to informal negotiation and arbitration rather than jury trial or class action.
9. Contact Us
Please contact us at [email protected] with any questions or concerns regarding these Terms and Conditions.
Thank you for visiting our website! We hope you enjoy using our products and services.
